You can use ‘resetpass.bat’ file, it will reset the password for the Symantec Endpoint Protection Manager admin account.ġ. After it comes up you should be able to open this log file.Īnother beautiful hack for locating that lost password is:ġ) Go to ODBC, enter the user name and password…etc.Ģ) In the database server name, enter the server name as …etc.ģ) Goto %programfiles%\symantec\symantec endpoint protection manager\phpĤ) Change the attributes for php.ini to remove the read only.ĥ) Open the php.ini file and search for “off”, make this to be “on”, for all the errorlog and give the path for error_log = syslog to say c:\dump\password.txt but not the root of any drive like c:\password.txt as this will not generate a log, I don’t know why, might be a bug within php.Ħ) Login to SEPM and you should get, “unable to communicate with reporting component”ħ) The log file generated will have your username as DBA and the good working password set in originally.Ĩ) Don’t forget to change php.ini attribute back to read only once you are finished editing. So disable all the Symantec Endpoint Security related services and reboot the server. Not an easy task because one of the Symantec services does not give you the ability to stop it. In order to open this log file, you will need to:ġ) Stop all services using it. Trend ServerProtect 5.8 connectivity issue with Ne.If you forgot the original password, you can find it stored in the sem5.log file in the %installationdirectory%\db.Useful commands for checking NetApp filers.How to extract RAR archives in Ubuntu 10.10.How to reset SEPM 11 administrator password.you finally can login again on the old server reconfigure with the wizard the old server restore the db (and keys) on the old server change the admin password to one of your choice disable the account synching feature with active directory you may be asked if you want to add the new server to the list of servers - say yes run the configuration wizard on the new server (choose reconfigure) restore it on a new server (remeber to copy the private keys also) Anyway, I was able to solve this issue by using the backup and restore feature of SEPM with the following steps: If SEPM doesn't authenticate in this case probably it's because it cannot find the domain controller (e.g. Resetting the admin password works if SEPM is not configured to be synched with the active directory.
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December 2022
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