![]() ![]() If you are, we recommend removing the printer from the hub and making a direct connection. A couple of other things to check are the length of the cable (Recommendation is 10' or less), and if you are using a USB hub or switch. If you still see the device listed in the window as an "Unknown Device", try moving the cable to a different port on the computer. It should show, "Installing device driver software." Allow this to run until you see a message that states, "Your device is installed and ready to use." ![]() You will see a dialogue box pop up in the bottom-right corner of your screen. After the computer has booted up completely, verify that the USB cable is pushed in firmly on the back of the printer and then plug the machine into the computer. Leaving the cable disconnected, proceed with the MF Driver and Toolbox setup, using the CD-ROM, After the installation is complete, restart the computer, without the printer connected. Go back to the folder, and then select.Disconnect the printer from the computer. ![]() Follow the steps below to uninstall the drivers: It appears that the printer may have been connected to the computer while you were installing the drivers. ![]()
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